Frequently and questions

Have a questions about our software ?


Why get a license?

By getting a license you become a registered user of our software, get one year Maintenance for free and primary technical support within 12 months from the purchase date.

What types of licenses do you provide?

Commercial license allows use of the software by one person in a corporate, government or business environment. Registered users can access the software from more than one PC but not at the same time.

Can I install a second copy of my "Insight Developer" software on my portable computer or PC?

Yes. You can install a second copy of your software on your portable computer. As a registered user of our software you will be able to access it both from your desktop and laptop PC’s but not at the same time.

How do the trial versions of the software differ from the registered versions?

The trial versions of Insight Developer for Oracle are fully functional and do not differ from the full versions.

The evaluation period for our products lasts 30 days following the initial installation.

I want to sell my "Insight Developer" software license. Is it transferable?

Sorry, no. When a customer purchases a software license, the software is registered in the customer's name. Once registered, this software cannot be transferred to a third party. T&C Advanced Solutions provides technical support only to the original customers.

I have lost my registration key. How can I get my registration key again?

If you have lost your registration key, Please, contact as. Do not forget to provide us with the following information: your order number, registration name and billing or delivery e-mail. This information will help us to find your order quickly and re-send the registration information to you. We highly recommend you to make backup copies of your software and registration information.

After I purchase a license, do I need to reinstall the software?

There is no need to reinstall your software. Your existing installation can be registered by copying your purchased license info and key into the registration form for your product.


Cannot start debug in PL/SQL Debugger when connecting to Oracle 10g database ?

In Oracle 10g, user need to have the 'DEBUG CONNECT SESSION' privilege granted. If not granted, user will get error message when starting the debugging session.

How to avoid ORA-31603 error while extracting DDLs


ORA-12737: Instant Client Light: unsupported server character set.

For Mac, that bundle with Oracle Instant Client - Basic Lite. You can replace the "Basic Lite" to "Basic".
Open the execuation file, replace the contains on Liabrary directory with "Basic"(download from oracle website) version.

On Linux, After install,Launch Insight Developer, nothing happened

Go to terminal, use command "insightdev" to check for detail error
Sample error:
insightdev: error while loading shared libraries: conot open shared object file: No such file or directory
$sudo apt-get install libjpeg62